Client Services Administrator
Vancouver, British Columbia
Do you want to be part of the best Client Services team in the business? Then you may be the perfect match for Normac!
Normac was founded in 1998 in Vancouver, with a mission to provide the highest quality and most progressive appraisal solutions in the business. At the core of our business is our relentless belief that our relationships with our clients underpin all aspects of our organization and the high quality of our work remains our competitive advantage. Our well-established reputation has provided us with a strong presence in the markets where we operate, which has expanded to proudly serve all regions of British Columbia, Alberta, Ontario, Nova Scotia and Manitoba.
Normac is proud to be an employer of choice. In our 20+ years, we have experienced rapid and sustainable growth, expanding into and adapting to new markets. We offer competitive compensation, flexible schedules and the ability to work remotely. The services we provide are recession-resistant, which gives our team members valuable stability.
Working in our downtown Vancouver head office located on historic Beatty Street, we are seeking a bright and results-driven Client Services Administrator who will provide a critical role as the key interface between our clients and our appraisers.
Normac’s Client Services team is front and centre with our clients and their incredible dedication to service has created an enviable reputation as demonstrated by positive feedback from clients. This top notch team consistently surpasses client expectations and we are looking for someone who is ready to embrace Normac’s customer service to the highest standards.
One part client concierge, one part appraiser support system, one part admin guru, the Client Services Administrator will be hands-on and integral to the growth of the company as we expand our operations across Canada. This position would be the perfect fit for someone who enjoys administrative duties and working directly with clients, and also has strong attention to detail, excellent communication skills and a passion for delivering first-class customer service.
Required Education and/or Experience
Skills and Qualifications
What We Offer
Normac is a progressive employer providing a positive work environment. We offer a competitive salary, social activities as well as room to grow within the company. At Normac, we encourage innovation, creative ideas, and new ways to perform our job and conduct business. Employees work as a team, contribute and collaborate to each other’s success.
Recognized for its high standards, service, and professionalism, Normac is the premier insurance appraisal company in Canada. With an enviable client base and commitment to value and service, Normac is capturing sizable growth opportunities maintaining its market leading position.
For the successful candidate, Normac offers a solid foundation, an entrepreneurial environment, and personal growth opportunities where ideas and people matter.
This is a full-time 6-month contract position, with a possibility of extension, located in our downtown Vancouver head office.
How to Apply
Please submit your resume and cover letter with salary expectations, along with your answers to the pre-screening questions, through our human resources website portal at: https://normac.bamboohr.com/jobs/view.php?id=48.
We appreciate and thank all applicants for their interest in Normac, however, only candidates selected for an interview will be contacted. We will be accepting applications until such time a suitable applicant is selected.
Normac is an equal opportunity employer and prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Normac is committed to creating and maintaining an inclusive and accessible workplace for all team members.
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